Based on the previous information, we’re at the Birds of Prey enclosure. Then, we come back around the gorillas and head down the main path towards the entrance and take a left up to the zoo’s selection of big cats. The man also says we can marvel at the immense size and strength of the polar bears on the right. Looking at the map, we see the polar bears so we know that the location we need to find is near here. Then, he tells us to follow the path around by the Leopard Enclosure to pay a visit to the king of the jungle himself, the lion. As we can see from the map, the location of Q11 is near the Leopard Enclosure . Hence, the answer for Q11 is lion.

Based on the previous information, we're at the Lion Enclosure. Then, we hear that we'll walk past the other big cats and hunting animals, towards the Reptile Enclosure .Looking at the map, we can see a crocodile, which is a reptile. Therefore, we know that the location we need to find is near here. Indeed, the man then introduces one of the highlights of London zoo which is emperor penguins. But before we can see the penguins, we need to pass the Seal Pool . As we observe from the map, the location of Q12 is near the crocodile and the penguins. Thus, the answer for Q12 is Seal Pool.

Based on the previous information, we ‘re at Seal Pool. The man then introduces 5 more enclosures to visit. The first location we come to is the Arctic Fox Enclosure followed by the rhinos and dolphins, left and right respectively. Looking at the map, we can see the rhinos and dolphins. Therefore, we can imply that the location of Q13 must be the Arctic Fox.

The man also says that after visiting the rhinos and dolphins, we’ll then come to the Hippo Enclosure. Looking at the map, we can see the location of Q14 is just after the rhinos and dolphins. Thus, the answer for Q14 is Hippo.

From question Q11 to Q18, we have to hear the location of specific places and guess their name.

Looking at the map, we can see the entrance sign. It means that the first location is gonna be near the entrance. Therefore, after the guide says that “We're going to start our little adventure at the Petting Zoo, we know to fill in “Petting Zoo” for Q15. He also mentions that after passing the Petting Zoo, we can come to the zebras and elephants. Looking at the map, we can see that they are beside the location for Q15. Hence, the answer for Q15 is Petting Zoo.

Based on the previous information, we’re at the Petting Zoo. Then, the guide says our next stop will be the African Hunting Dog Enclosure, which is just up ahead at the fork in the path. Looking at the map, we see the fork just near the location of Q16. Thus, the answer for Q16 is African Hunting Dog.

Note: fork means a place where a road divides into two parts.

Based on the previous information, we’re at the African Hunting Dog Enclosure. Then, he tells us to follow the path left. “On the left, you'll see the zoo's selection of monkeys and on the right, the Panda Enclosure. “ As we observe from the map, we see that the location of Q17 is beside the money. Hence, the answer for Q17 is Panda.

Based on the previous information, we’re at the Panda Enclosure. Then, he tells us to take the path off to the right leading past the aviary and on up to the Birds of Prey Enclosure. Here, avariary refers to birds. As we can see from the map, the location of Q18 is near the birds. Thus, the answer for Q18 is Birds of Prey.

The keywords concerned in Q21 are “ will be no”, “ only voluntary ones”.

From this, we expect the answer must be nouns that have the meaning contrast to voluntary.

After two girls ask about the new policy, the manager immediately says “there will be no compulsory redundancies; all redundancies will be on a voluntary basis”. Here, compulsory is opposite to voluntary and we need nouns to fill in the blank. Hence, the answer is compulsory redundancies.

The keywords in Q22 are “upcoming”, “reward”.

From this, we assume the answer must be a noun or nouns.

When asked about the upcoming salary review, the manager mentions that they are running a profitable business and they will reward top performers in the upcoming review. Hence, the answer is “top performers”.

The keyword concerned in Q23 is “ recruitment drive”, “ in accordance with”.

From this, it can be assumed that the answer is a noun.

The girl asks about the recruitment drive and she wonders if this is an internal or an external one. The manager then answers they will recruit internally and “ that has always been company policy”. In other words, the recruitment drive has always followed the company policy. Hence, the answer is “company policy”.

The keywords concerned in Q24 are “opportunities”, “get”.

From this, we assume the answer must be a noun.

After the manager talks about the recruitment drive, he says that there will be opportunities to gain a promotion. Then, the girls also paraphrase the phrase “getting promotion” by using “getting promoted” to ask a question. Thus, the answer can be promotion or promoted.

The keywords concerned in Q25 are “successful candidates”, “manage”.

From this, we assume that the answer is a noun.

After being asked about the way to improve the chance of getting promotion, the manager suggests they take on additional responsibilities relating to the management of other members of staff. Here, it implies that if the girls can manage other members well, they can get promotion and be a successful candidate. Hence , the answer is other members.

The keyword concerned in Q26 is "weeks".

From this, we assume the answer is a noun relating to time. Because in the first box we fill in 1-3, the answer is also expected to be numbers.

As we hear they allocate three weeks at the beginning to product research and prototype testing, we expect the answer to come after this statement. Then, the girl says they're gonna spend a further three weeks formulating marketing strategy and do research, which means that they're gonna use the weeks 4-6 to do so. Hence, the answer is 4-6.

The keyword concerned in Q27 is “marketing”.

From this, the answer is expected to come after “ marketing”.

It’s quite easy to spot the answer because the girl directly tells us that they use a further 2 weeks formulating marketing strategy. Thus, the answer is Strategy.

Note: As we can see from the first box, the first letter of each word is in upper case. Therefore, we need to write the first letter in strategy in uppercase.

The keyword concerned in Q28 is “weeks”.

From this, the answer must be numbers.

As we hear from the audio, they have a total of 8 weeks to bring the product to launch. Then, the manager also asks if they’re gonna spend the last 2 weeks launching the product and they say yes. Thus, the answer is 6-8.

The number concerned in Q29 is 25,000.

From the question, we expect the answer to be a noun.

As we hear from the audio, they have a total budget of £100,000. After that, they says“ Of that, we're allocating 50% to product development and testing,a further 25% to marketing. Here, 25% of £100,000 is £25,000. Thus, the answer is marketing.

The number concerned in Q30 is 10,000.

From the question, we can assume the answer is a noun.

The manager’s question “give me a breakdown of the launch costs would you?” can be seen as a sign for the answer’s appearance. The girl then answers that they’re gonna spend 10,000 hiring and decorating the venue, 10,000 on promotional work. Because “hiring and decorating” is already in the question, “promotional work” is more suitable to be the answer. Hence, the answer is “promotional work”.

The keywords concerned in Q31 are “basic needs”.

From the question, we can assume the answer must be a noun.

We can hear at the beginning of the audio, she talks about the way to attract birds to our garden is by satisfying their basic needs. Then, she lists 3 basic needs which are the need for water, the need for food, and the need for safety. As we can see from the question, the only need we haven’t filled in is need for safety. Thus, the answer is “ need for safety”.

The keywords concerned in Q32 are “maximum depth”.

From this, the answer must be a number with a unit of measurement.

As we can hear from the audio, she tells us to make sure the cement bow is no more than 6.5 centimetres deep. “Deep” is referred to depth and “no more than” is referred to maximum. Hence, the answer is 6.5 centimetres.

The keywords concerned in Q33 are “prevented from”,“ice- or frost-crust”.

From the question, we can assume that the answer is a place.

The answer for this question is quite noticeable as she directly tells us that in winter, an ice- or frost-crust may form over the ground,covering the bird's natural food supply. Here, “ covering the bird’s natural food supply” means preventing them from accessing the food supply. Thus, the answer is over the ground.