Master IELTS General Training Volume 1

Published on: 07 Nov 2018
Tests taken: 699,645

Answer Keys:

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Part 1: Question 1 - 13

1 A,C
2 B
3 A
4 D
5 A
6 C
7 B

8 C
9 during business hours
10 in writing
11 97765489
12 driver's licence
13 two referees

Part 2: Question 14 - 27

14 year 10 Maths
15 tutorial
16 Course B
17 8 hours
18 D
19 A
20 B

21 C
22 B
23 interview
24 articulates
25 achievement
26 experience
27 permission

Part 3: Question 28 - 40

28 NO
29 NOT GIVEN
30 YES
31 YES
32 NO
33 YES
34 NO

35 C
36 J
37 I
38 F
39 H
40 B

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Part 1: Questions 1-13

Questions 1-5

For which advertisement are the following statements True?

Write the appropriate letter, A-D, in boxes 1-5 on your answer

TWO places to stay have restaurants.

The place claims to offer the cheapest rate.

You can ring the place without charge for more information.

Guests can cook their own food.

The place was not originally used by holiday makers.

1 Answer: A,C

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Q1: TWO places to stay have restaurants.

Country Comfort Inn, Hunter Valley

Formerly an orphanage, the Inn is set on 10 acres of landscaped gardens complete with pool, sauna, tennis court, spa, gym, billiard room, guest lounge, fireplace, cocktail bar, and two restaurants.

B. Siesta Motel

Excellent meals are available at the Maitland City Bowling Club next door.

C. Endeavour East Maitland Motel

Fully licensed restaurant with cocktail bar and lounge is open 7 nights.

Note:

It is implied from the question that there are actually two correct answers.

Option A

As said in the paragraph, the Country Comfort Inn is built on a garden with many amenities, among which are two restaurants. Therefore, option A is a correct answer.

Option B

Guests who select Siesta Motel as their destinations can enjoy high quality meals at the Maitland City Bowling Club, not restaurants. Therefore, option B is incorrect.

Option C

As a matter of fact, the Endeavour East Maitland Motel is accompanied by a fully licensed restaurant. Therefore, option C is correct.

2 Answer: B

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Q2: The place claims to offer the cheapest rate.
Note: Among 4 places, Siesta Motel is the only accommodation that claims to charge the lowest rate in the district. Therefore, we can conclude that the answer is B.
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3 Answer: A

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Q3: You can ring the place without charge for more information.

Country Comfort Inn, Hunter Valley

Call toll free 1800 065 064 or (02) 4932 5288

Note:

According to the paragraph, in case the guests have any question, they can call the number of Country Comfort Inn for free. In other words, guests can ring Country Comfort Inn without charge for more information. Therefore, the answer for Q3 should be A.

For more information, “toll” is “a charge or fee that you have to pay when making phone calls”. Therefore “toll free” means “free of charge”.

4 Answer: D

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Q4: Guests can cook their own food.

D. Eskdale Country Cottages

Each cottage is completely self-contained having 2 bedrooms, full kitchen facilities

Note:

At Eskdale Country Cottages, guests in each cottage can enjoy their own food via full kitchen facilities. In other words, guests staying at Eskdale Country Cottages are able to cook their own food. As a result, the answer for this question is D.

5 Answer: A

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Q5: The place was not originally used by holiday makers.

Country Comfort Inn, Hunter Valley

Formerly an orphanage, the Inn is set on 10 acres of landscaped gardens...

Note:

It turns out that Country Comfort Inn used to be an orphanage. Later, the orphanage was transformed into an inn. In other words, Country Comfort Inn was not originally used by holiday makers. For that reason, the answer for Q5 is A.

Questions 6-8

Choose the appropriate letter, A, B or C.

Write the appropriate letter in boxes 6-8 on your answer sheet.

Morpeth developed into a town because

A it was serviced by a railroad line.
B of Lieutenant Close's planning.
C it was conveniently situated on a waterway.

Answer: C

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Q6: Morpeth developed into a town because

It was serviced by a railroad line
Of Lieutenant Close’s planning
It was conveniently situated on a waterway

Option A

However, in 1870 a railway line reached the town, and the importance of river shipping began to decline.

Option B

The town of Morpeth grew from an original 2000 acres of land given to an English army officer, Lieutenant Edward Close (1790-1866), in 1821.

Option C

During the 1830s and 1840s, Morpeth became a major river port due to its favourable location.

Note:

Option A

It is implied from the passages that Morpeth developed into a town during the 1830s and 1840s. In contrast, the railroad line officially reached the town in 1870. Therefore, we can conclude that Morpeth was serviced by a railroad line after it became a town. As a result, the fact that it was serviced by a railroad line is not a reason for the development of Morpeth town.

For that reason, option A is incorrect.

Option B

From the paragraph, we understand that Morpeth originated from the land of Lieutenant Close. Nevertheless, whether Lieutenant Close planned to transform Morpeth into a town is never stated.

For that reason, option B is irrelevant.

Option C

It is clarified in the paragraphs that Morpeth became a river port, thanks to its favourable location. Thus, we can imply that Morpeth was situated on a waterway.

For that reason, option C is correct.

The town of Morpeth was known for

A the goods and services it provided.
B transporting goods to Sydney.
C bringing goods inland.

Answer: B

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Q7: The town of Morpeth was known for

The goods and services it provided
Transporting goods to Sydney
Bringing goods inland

Produce, leather goods and timber were brought to Morpeth from inland New South Wales and shipped down the Hunter River to the coast and then to Sydney

Note:

Option A

We are aware that Morpeth did not produce or provide any goods or services. Instead, it imported goods from New South Wales.

For that reason, option A is incorrect.

Option C

It is clear that Morpeth imported goods from inland New South Wales and transported them to the coast and to Sydney. In fact, Morpeth did not bring goods inland.

For that reason, option C is incorrect.

Option B

We understand that Morpeth imported goods from inland New South Wales. The destination of the goods was Sydney, so Morpeth needed to transport them down the Hunter River to the coast and then to Sydney.

For that reason, option B is correct.

Morpeth is popular with visitors today because of

A the historic railway line of 1870.
B the many historic shops.
C the many attractive historic buildings.

Answer: C

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Q8: Morpeth is popular with visitors today because of

The historic railway line of 1870
The many historic shops
The many attractive historic buildings

Option A

However, in 1870 a railway line reached the town, and the importance of river shipping began to decline.

Option C

Today, Morpeth, with its beautiful old buildings, is a popular tourist destination.

This covers about three kilometres, and takes visitors past many beautiful historic buildings.

Starting at Fig Tree Hill, which has picnic facilities, stroll past the Surgeon’s Cottage, built in 1845, formerly home of the local doctor, now shops.

Opposite it on the right is the Courthouse, still in use today.

Stroll past gracious houses until you come to the Church of the Immaculate Conception on your right, built of bricks made in Gosford.

Your tour of Morpeth finishes at magnificent Closebourne House, built in 1826 by Lieutenant Edward Close.

Note:

Option A

As a matter of fact, the railway line affected the importance of river shipping. However, whether Morpeth is famous for its 1870 railway line is never mentioned throughout the paragraphs.

For that reason, option A is incorrect.

Option B

Throughout the paragraphs, we do not see any historic shop mentioned as favourite destinations of visitors.

For that reason, option B is incorrect.

Option C

The writer confirms it twice that Morpeth is famous for its beautiful historic buildings. Furthermore, the writer even recommends a list of historic buildings that visitors should come and see, including: the Surgeon’s Cottage, the Courthouse, the Church of the Immaculate Conception and the Closebourne House.

For that reason, option C is correct.

Questions 9-13

Answer the questions below.

Choose NO MORE THAN THREE WORDS AND/OR A NUMBER from the text for each answer.

Write your answers in boxes 9-13 on your answer sheets.

When should you call to ask about selling techniques?

How should you apply for the position in the chemist shop?

What number should you ring for the job being offered after school?

What qualification is essential for the position with Beecroft Hearts and Flowers?

What names do you need to provide for the job in publishing?

9 Answer: during business hours

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Q9: When should you call to ask about selling techniques?

Sales

Contact Eric on 0412 425 789 during business hours for any queries.

Note:

Here we must find a period of time, when we can call to ask about selling techniques.

The text above shows us that “during business hours” are the words that we are looking for. In the passage, people are encouraged to contact Eric to ask about selling techniques and Eric is only available during business hours. Therefore, people should call Eric during business hours.

For that reason, the answer is “during business hours” (3 words).

10 Answer: in writing

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Q10: How should you apply for the position in the chemist shop?

Busy Pharmacy

Apply in writing to P.O. Box 236, Elmdale South 2987.

Note:

Here we must find a noun or a noun phrase, which indicates the way that applicants should apply for the vacancy in the chemist shop.

The text above shows us that “in writing” are the words that we are looking for. In the passage, Busy Pharmacy is currently looking for an assistant. Appropriate applicants are encouraged to send their application in writing to the given address. In other words, applicants should apply for the position in the chemist shop in writing.

For that reason, the answer is “in writing” (2 words).

For more information, “pharmacy” is the equivalent of “chemist shop”.

11 Answer: 97765489

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Q11: What number should you ring for the job being offered after school?

Childminding

Phone 9776 5489.

Note:

Here we must find a phone number, which applicants can call for the job offered after school.

The text above shows us that “97765489” is the number that we are looking for. In the passage, teenagers are being recruited to take care of children from 3PM to 6PM after they finish their classes. Applicants are thus advised to phone 97765489. In other words, applicants should ring 97765489 for the job being offered after school.

For that reason, the answer is “97765489”.

12 Answer: driver's licence

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Q12: What qualification is essential for the position with Beecroft Hearts and Flowers?

If so, Beecroft Hearts and Flowers, a busy florist and gift shop in a major shopping centre needs you.

Experience isn’t necessary but a driver’s licence is.

Note:

Here we must find a noun or a noun phrase, which is the qualification necessary for the position at Beecroft Hearts and Flowers.

The text above shows us that “driver’s licence” are the words we are looking for. In the passage, Beecroft Hearts and Flowers is currently recruiting. They require no qualification, except for a driver’s licence. In other words, a driver’s licence is essential for the position at Beecroft Hearts and Flowers.

For that reason, the answer is “driver’s licence” (2 words).

13 Answer: two referees

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Q13: What names do you need to provide for the job in publishing?

Apply in writing, naming two referees, to Recruitment Division, Wall and Fixture Press, P.O. Box 375, Dunsmore 2777.

Note:

Here we must find a noun or a noun phrase, which indicates the names that applicants need to provide for the job in publishing.

The text above shows us that “two referees” are the words that we are looking for. In the passage, a publishing company is currently recruiting administrative assistant. In order to apply, applicants must include the names of two referees in their application. In other words, applicants need to provide two referees’ names for the job in publishing.

For that reason, the answer is “two referees” (2 words).

Part 1

Part 2: Questions 14-27

Questions 14-17

Complete the table below.

Choose NO MORE THAN THREE WORDS from the text for each answer.

Write your answers in boxes 14-17 on your answer sheet.

COURSE	Course Duration	Previous Courses Required	Teaching Method
A	3 hours	14	lecture
B	3 hours	none	lecture and 15
C	2 days	16	workshops and small group discussions
D	17	none	workshops

14 Answer: year 10 Maths

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Q14: Course A - Previous Courses Required: ______

Course A

Knowledge of Year 10 Maths is a must.

Note:

Here we must find a noun or a noun phrase, which indicates the previous courses required for Course A.

The text above shows us that “year 10 Maths” are the words that we are looking for. In order to enroll in Course A, students are required to have the knowledge of Year 10 Maths.

For that reason, the answer is “year 10 Maths” (3 words).

15 Answer: tutorial

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Q15: Course B - Teaching method: lecture and _____

Course B

The course is run in sessions of three hours, in the form of a one-hour lecture followed by a two-hour tutorial.

Note:

Here we must find a noun or a noun phrase, which indicates the teaching method of Course B, along with lecture.

The text above shows us that “tutorial” is the word that we are looking for. As a matter of fact, Course B is run in three hours. The first hour is in the form of a lecture and the remaining two hours are dedicated to tutorial.

For that reason, the answer is “tutorial” (1 word).

16 Answer: Course B

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Q16: Course C - Previous Courses Required: ______

Course C

Statistics for the Practitioner is slightly different to the previous course, which must be completed before this course.

Note:

Here we must find a noun or a noun phrase, which indicates the previous courses required for Course C.

The text above shows us that “Course B” are the words that we are looking for. In fact, Course C is about statistics for the Practitioner. In the passage, it is clearly stated that Course C is different to the previous course and students must complete the previous course before taking Course C. The previous course here is actually Course B, which is introduced before Course C.

For that reason, the answer is “Course B” (2 words).

17 Answer: 8 hours

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Q17: Course D - Course Duration: _______

Course D

Students who need more practise using and creating graphs, managing table data, setting up spreadsheets or embedding Excel data are encouraged to enrol in this 8-hour course.

Note:

Here we must find a period of time, which is the duration of Course D.

The text above shows us that “8 hours” are the words that we are looking for. In the passage, it is directly stated that Course D will last for 8 hours.

For that reason, the answer is “8 hours” (2 words).

Questions 18-22

Look at the following statements containing the different needs of students.

Match each student need with the appropriate course A, B, C or D.

Write the appropriate letter, A, B, C or D in boxes 18-22 on your answer sheet.

18 Catherine, who has difficulty presenting data, needs some help with importing and inserting graphs in her assignments for marketing.

19 Joe, who completed high school 10 years ago, wants to brush upon his mathematics skills before ho starts his studies in business.

20 Pamela needs to know how to analyse the statistical significance of data in marketing surveys.

21 Geoff, who has to read many articles containing statistics, needs to know how to interpret and apply the facts and figures.

22 Bob needs to know how to perform some of the basic statistic equations for the assignments in his business course.

18 Answer: D

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Q18: Catherine, who has difficulty presenting data, needs some help with importing and inserting graphs in her assignments for marketing.

Course B

Course D

Another course of interest to many students is this refresher Course in Basic Computing Skills designed specifically for business and marketing.

Students who need more practise using and creating graphs, managing table data, setting up spreadsheets or embedding Excel data are encouraged to enrol in this 8-hour course.

Note:

Option B

Even though Catherine is currently studying Marketing, she does not need to enroll in Course B. The main purpose of Course B is to teach statistics to students and Catherine is not having a problem with statistics.

For that reason, option B is incorrect.

Option D

As Catherine has difficulty presenting data, we can imply that she has a problem with computing skills. Furthermore, she needs to learn how to import and insert graphs. In fact, Course D is designed for Marketing students like Catherine. One of the main purposes of Course D is to teach students how to use and create graphs. Therefore, we can conclude that Course D fits Catherine perfectly.

For that reason, option D is correct.

19 Answer: A

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Q19: Joe, who completed high school 10 years ago, wants to brush upon his mathematics skills before he starts his studies in business.

Course A

The first course available to students is a Revision Course in Basic Maths. This three-hour lecture will review mathematical concepts such as ratios, averages and percentages that will be necessary for any courses requiring elementary statistics. Knowledge of Year 10 Maths is a must.

Note:

Before starting his business studies, Joe wants to have a quick review of mathematics. Therefore, he certainly needs a Revision Course in Basic Maths. In this course, mathematical concepts will be reviewed. Furthermore, Joe completed high school 10 years ago, so he definitely has knowledge of Year 10 Maths. Therefore, we can conclude that Course A fits Joe perfectly.

For that reason, the answer is A.

20 Answer: B

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Q20: Pamela needs to know how to analyse the statistical significance of data in marketing surveys.

Course A

The first course available to students is a Revision Course in Basic Maths.

Course B

For those students doing marketing courses and other courses requiring statistical analysis, there is the Bridging Course in Statistics for Marketing.

This course introduces ideas in elementary statistics to provide a starting point for further developments in statistical skills later on in other courses.

Note:

Pamela majors in Marketing. As a result, we can eliminate Course A and Course C immediately, as they are not relevant to Marketing students. As a matter of fact, Course A is about maths, while Course B is related to statistics. As Pamela’s needs are related to statistics, Course B should be appropriate to her than Course A.

For that reason, the answer is B.

21 Answer: C

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Q21:

Geoff, who has to read many articles containing statistics, needs to know how to interpret and apply the facts and figures.

Course C

It will instead concentrate on the interpretation and application of statistics rather than on computation.

Note:

Geoff needs to learn how to interpret and apply facts and figures as he has to read articles with statistics. In fact, the purpose of Course C is to teach students how to interpret and apply statistics. As Geoff’s needs and the purpose of Course C match perfectly, we can conclude that Course C is suitable to Geoff.

For that reason, the answer is C.

22 Answer: B

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Q22:

Bob needs to know how to perform some of the basic statistic equations for the assignments in his business course.

Course B

This course introduces ideas in elementary statistics to provide a starting point for further developments in statistical skills later on in other courses.

Course C

It will instead concentrate on the interpretation and application of statistics rather than on computation.

Note:

Bob’s needs are related to statistics. Therefore, we can eliminate Course A and Course D immediately, as their purposes are irrelevant to Bob’s needs.

In fact, Bob needs to learn basic statistic equations. In the passages, it is clear that Course B will teach elementary statistics to students, while Course C does not include any computation at all. Therefore, we can conclude that Course B is suitable to Bob.

For that reason, the answer is B.

For more information, “elementary” is the equivalent of “basic”, while “computation” means “mathematical calculation”.

Questions 23-27

Complete the following sentences.

Choose NO MORE THAN TWO WORDS from the text for each answer.

Write your answers in boxes 23-27 on your answer sheet.

Creating an interesting resume can secure an 23 for a candidate.

Having a career goal also 24 to a possible employer that you have carefully considered your future career prospects.

Providing an example of an important 25 demonstrates you are capable of doing a job well.

Make sure that your work 26 shows what types of task you were responsible for.

Be sure to have 27 prior to listing your nominated referee(s).

23 Answer: interview

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Q23: Creating an interesting resume can secure an _________ for a candidate.

A good resume can help to open the door for an interview.

Note:

Here we must find a noun or a noun phrase, which is something that an interesting resume can secure for a candidate.

The text above shows us that “interview” is the word that we are looking for. In the passage, it is clearly stated that a good resume can send a candidate to the interview. In other words, creating an interesting resume can secure an interview for a candidate.

For that reason, the answer is “interview” (1 word).

For more information, “open the door to something” means “make something possible”.

24 Answer: articulates

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Q24: Having a career goal also ________ to a possible employer that you have carefully considered your future career prospects.

Stating your goal not only articulates to the potential employer that you have given some thought to your future career but how your employment may work to the advantage of both parties.

Note:

Here we must find a verb, which indicates an action that “having a career goal” will do to a possible employer.

The text above shows us that “articulates” is the word that we are looking for. In the passage, it is clearly stated that candidate who has a career goal articulates to the employer, as a career goal shows that candidate has actually thought about their future career.

For that reason, the answer is “articulates” (1 word).

For more information, “articulate” means “express in words”.

25 Answer: achievement

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Q25: Providing an example of an important ________ demonstrates you are capable of doing a job well.

Include any special accomplishments as well. For example, completing a major project ahead of schedule and to budget is a significant achievement.

Note:

Here we must find a noun or a noun phrase, which indicates something that the example of which will demonstrate that a candidate is able to do a job well.

The text above shows us that “achievement” is the word that we are looking for. In the passage, candidates are advised to explain their achievements to the potential employer. Furthermore, they are encouraged to give an example of their accomplishments to impress and convince the employer that they can do a job well.

For that reason, the answer is achievement (1 word).

26 Answer: experience

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Q26: Make sure that your work ________ shows what types of task you were responsible for.

Provide a listing of your work experience, starting from your most recent job, showing each of the following: employment dates, your job title or role, employer's name and location of the company or organisation.

Just below this, using bullets, list your main responsibilities or duties, such as the number of people you have managed or supervised, budgetary responsibilities and maintenance of databases.

Note:

Here we must find a noun or a noun phrase, which shows the types of task that candidates were responsible for.

The text above shows us that “experience” is the word that we are looking for. In the passage, it is believed that candidates should list their work experience with details on their main duties to clarify the jobs that they used to do. In other words, candidates are encouraged to make sure that their work experience will show what types of tasks they were responsible for.

For that reason, the answer is “experience” (1 word).

27 Answer: permission

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Q27: Be sure to have ______ prior to listing your nominated referee(s).

It is important to get permission beforehand from the referee(s) to be certain they are available and willing to provide a positive reference on your behalf.

Note:

Here we must find a noun or a noun phrase, which indicates something that candidates should have before listing their referees.

The text above shows us that “permission” is the word that we are looking for. In fact, candidates are advised to get permission from referees before officially listing their names. The purpose of this is to make sure that they will prepare a positive reference for candidates.

For that reason, the answer is “permission” (1 word).

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Part 2

Part 3: Questions 28-40

Questions 28-34

In boxes 28-34 on your answer sheet, write:

YES	if the statement agrees with the views of the writer
NO	if the statement contradicts the views of the writer
NOT GIVEN	if it is impossible to say what the writer thinks about this

28 Creating a business plan is only necessary for a new business.

29 A business plan should include a diagram of your proposed office or shop layout.

30 A business should generate enough money to pay salaries, and some profit to the owner.

31 The roles of relatives in the business must be clearly defined in the business plan.

32 It is necessary to seek financial expertise when working on business strategies.

33 You should expect not to earn much money in the first year.

34 Once a business plan is finished, no further changes will need to be made to it.

28 Answer: NO

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Q28: Creating a business plan is only necessary for a new business.	It is a blueprint for starting, maintaining or expanding a business.
Note: Question: Creating a business plan is only necessary for a new business. Passage: It is a blueprint for starting, maintaining or expanding a business. From the passage, we can imply that creating a business plan is necessary for new businesses as well as current businesses that need to maintain or expand themselves. For that reason, the answer is NO.
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Q29: A business plan should include a diagram of your proposed office or shop layout.	The plan should include details concerning the industry in which you operate, your product or service, marketing, production, personnel and financial strategies. Decide how the business will operate. You should describe how the business will be managed and the staff and organisational structure that will be in place. Diagrams may be useful to show how these areas will work.
Note: Throughout the passage, details of the content of a business plan is given. However, whether a business plan should include a diagram of the proposed office or shop layout is never mentioned. In Step 3: Strategy Formulation, the use of diagrams is mentioned once, but whether these diagrams need to include the proposed office or shop layout is never made clear. For that reason, the answer is NOT GIVEN.

29 Answer: NOT GIVEN

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Q29: A business plan should include a diagram of your proposed office or shop layout.

The plan should include details concerning the industry in which you operate, your product or service, marketing, production, personnel and financial strategies.

Note:

Throughout the passage, details of the content of a business plan is given. However, whether a business plan should include a diagram of the proposed office or shop layout is never mentioned. In Step 3: Strategy Formulation, the use of diagrams is mentioned once, but whether these diagrams need to include the proposed office or shop layout is never made clear.

For that reason, the answer is NOT GIVEN.

30 Answer: YES

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Q30: A business should generate enough money to pay salaries, and some profit to the owner.

The key question to ask is:

'Can you design a business that will earn enough to cover costs and pay a wage and reasonable profit to you as the proprietor?'

Note:

Considering every detail in the question and in the passage, we can conclude that Q30 is confirmed in the passage. The key question that businesses need to ask is whether they can generate enough money to pay the wage and still remain profitable.

For that reason, the answer is YES.

For more information, “wage” is equivalent to “salary”, while “proprietor” is roughly equivalent to “owner”.

31 Answer: YES

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Q31: The roles of relatives in the business must be clearly defined in the business plan.

Don't forget to include the areas of responsibility for each member of staff. This is especially important if some of your staff will be family members.

Note:

Considering every detail in the question and in the passage, we can conclude that Q31 is confirmed in the passage. As business may includes their family members or relatives as staff, they need to clearly define the responsibility for each member of staff.

For that reason, the answer is YES.

32 Answer: NO

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Q32: It is necessary to seek financial expertise when working on business strategies.

The financial aspects of the plan are most important and you should develop or access financial skills to make sure this part of your plan is accurate and realistic.

Note:

Throughout the paragraph, we can see that businesses are advised to rely on themselves, or on their own “skills”, rather than seeking financial experts when establishing business strategies.

For that reason, the answer is NO.

33 Answer: YES

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Q33: You should expect not to earn much money in the first year.

Don't forget set-up costs and the money needed to see you through an initial period of low cash flow when calculating your first year's budget.

Note:

Considering every detail in the question and in the passage, we can conclude that Q33 is confirmed in the passage. It is implied that businesses will undergo low cash flow in the beginning year. In other words, businesses should expect not to earn much in the first year.

For that reason, the answer is YES.

34 Answer: NO

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Q34: Once a business plan is finished, no further changes will need to be made to it.

From time to time you must check your sources of information and reassess your business plan.

What is relevant when you start is not necessarily so in five years' time.

You may also need to revise targets and budgets if external factors (such as interest rates) vary.

Keep your information up-to-date and be prepared to change as circumstances demand.

A business plan should be thought of as flexible, not fixed.

Note:

Question: Once a business plan is finished, no further changes will need to be made to it.

Passage: From time to time you must check your sources of information and reassess your business plan. What is relevant when you start is not necessarily so in five years' time.

Businesses are strongly advised to make relevant changes if necessary to their business plans. In particular, they are advised to check information sources, reassess business plans, revise targets and budgets and update information.

For that reason, the answer is NO.

Questions 35-40

Complete the flow chart using the list of headings, A-J, below.

A	Accounting
B	Revise your business plan
C	Find information
D	Create a sample product
E	Find a good location
F	Organisational structure
G	Can my business survive?
H	Operations
I	Create your business plan
J	Can my business make enough money?

Write the appropriate letter, A-J, in boxes 35-40 on your answer sheet.

PRODUCING A BUSINESS PLAN
35 Sources: books, industry associations, other people

ANALYSE INFORMATION Ask: 36

37 Areas to describe: 38 Marketing 39 Finance

40

35 Answer: C

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Q35: __________

Sources: books, industry associations, other people

Step 1: Gathering Information

Use books, industry associations, and existing business owners to help you.

Note:

The passage informs us that the business plan production process consists of 4 parts. Considering the structure of the table, we can imply that the missing words in Q35 shall indicate the first part of the process, which is “Gathering Information”.

Our assumption is further confirmed through the sources clarified below, as the sources listed in the table perfectly match the sources stated in Step 1 of the process.

Among 10 headings listed, we can see that only “Finding Information” bears the same meaning as “Gathering Information”.

For that reason, the answer is C.

36 Answer: J

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Q36: Analyse information

Ask: ____________

Step 2: Analysis

The key question to ask is:

'Can you design a business that will earn enough to cover costs and pay a wage and reasonable profit to you as the proprietor?'

Note:

Here we must find a noun, a noun phrase or a phrase that businesses should ask in Step 2 of the process.

In the passage, it is clearly stated that businesses need to ask themselves whether they can make enough money to pay for the wage and remain profitable.

Among 9 headings listed, we can see that only “Can my business make enough money?” matches the question above, not “Can my business survive?”

For that reason, the answer is G.

37 Answer: I

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Q37: Create your business plan

Step 3: Strategy Formulation

Note:

The passage informs us that the business plan production process consists of 4 parts. Considering the structure of the table, we can imply that the missing words in Q37 shall indicate the third part of the process, which is “Strategy Formulation”.

Our assumption is further confirmed through 4 areas to described clarified below, as Step 3 of the process also requires the description of 4 areas.

Among 8 headings listed, we can see that only “Create your business plan” bears the same meaning as “Strategy Formulation”.

For that reason, the answer is I.

38 Answer: F

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Q38: Areas to describe

An Operational Plan, which describes the day-to-day running of the business. You should include supply sources, cost and quantities of materials, processes, equipment and methods of extending the services or products offered.

You should describe how the business will be managed and the staff and organisational structure that will be in place.

Note:

In Step 3, businesses are advised to form 4 parts of the ultimate business plan. They are: organizational structure, marketing, operation and finance.

As a result, the missing words in Q38 can either indicate Operations or Organizational Structure.

For that reason, the answer is either F.

39 Answer: H

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Q39: Areas to describe

You should describe how the business will be managed and the staff and organisational structure that will be in place.

Note:

In Step 3, businesses are advised to form 4 parts of the ultimate business plan. They are: organizational structure, marketing, operation and finance.

As a result, the missing words in Q39 can either indicate Operations or Organizational Structure.

For that reason, the answer is either H

40 Answer: B

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Q40: Revise your business plan

Update your business plan

Note:

The passage informs us that the business plan production process consists of 4 parts. Considering the structure of the table, we can imply that the missing words in Q40 shall indicate the final part of the process, which is “Update your business plan”.

Among 5 headings listed, we can see that only “Revise your business plan” bears the same meaning as “Update your business plan”.

For that reason, the answer is B.

Part 3

READING PASSAGE 1

Read the four advertisements below and answer Questions 1-5.

WHERE TO STAY, ACCOMMODATION

A. COUNTRY COMFORT INN, HUNTER VALLEY
The Country Comfort Inn, Hunter Valley, is a beautifully restored 125-year-old building just 20 minutes from the vineyards. Formerly an orphanage, the Inn is set on 10 acres of landscaped gardens complete with pool, sauna, tennis court, spa, gym, billiard room, guest lounge, fireplace, cocktail bar, and two restaurants, Special packages available. New England Highway, Maitland. Call toll free 1800 065 064 or (02) 4932 5288

B. SIESTA MOTEL
'Spend a night - not a fortune' That’s the Budget Motel chain motto. The Siesta Motel, rated 3-star, is conveniently placed at the gateway to the winery district and nearby to the historic towns of Morpeth and Wollombi. The family-owned and operated Siesta offers airconditioned comfort and a friendly atmosphere. A free light breakfast is delivered to your suite, and excellent meals are available at the Maitland City Bowling Club next door. Quality of accommodation is assured, yet our room rates are the lowest in the district. 258 New England Highway, Maitland. Phone (049) 32 83 22

C. ENDEAVOUR EAST MAITLAND MOTEL
28 modern, comfortable 3-star units which open onto the swimming pool and barbeque area. All units feature flatscreen TVs and DVDs, airconditioning, 2 with spas. Fully licensed restaurant with cocktail bar and lounge is open 7 nights. Close to all amenities. New England Highway, East Maitland. Phone (02) 4933 5488

D. ESKDALE COUNTRY COTTAGES
Rustic cottages secluded amongst gum trees on 200 acres provide peace and quiet, and privacy. The cottages are located on the historic beef cattle property, 'Eskdale', nestled in the Williams Valley. Each cottage is completely self-contained having 2 bedrooms, full kitchen facilities, and sitting rooms with TV and DVD, and offers comfortable rural accommodation to those who enjoy the delights of the country yet still wish to have access to the city. Situated dose to the towns of Morpeth, Maitland, Port Stephens and rainforests around Dungog. Nelson Plains Road, Seaham NSW 2324. Phone (02) 4988 6207 Fax (02) 4988 6209

Read the passage below and answer Question 6-8

Morpeth is today a small town about two hours’ drive north of Sydney. The town of Morpeth grew from an original 2000 acres of land given to an English army officer, Lieutenant Edward Close (1790-1866), in 1821.

During the 1830s and 1840s, Morpeth became a major river port due to its favourable location. Produce, leather goods and timber were brought to Morpeth from inland New South Wales and shipped down the Hunter River to the coast and then to Sydney. However, in 1870 a railway line reached the town, and the importance of river shipping began to decline. Today, Morpeth, with its beautiful old buildings, is a popular tourist destination.

The best way to sec Morpeth is to take the Morpeth Heritage Walk. This covers about three kilometres, and takes visitors past many beautiful historic buildings. Starting at Fig Tree Hill, which has picnic facilities, stroll past the Surgeon’s Cottage, built in 1845, formerly home of the local doctor, now shops. From there you will come to Morpeth Bridge, erected in 1870, which replaced a ferry boat. Opposite it on the right is the Courthouse, still in use today. Continue your walk past the historic railway station, then turn into George Street. Stroll past gracious houses until you come to the Church of the Immaculate Conception on your right, built of bricks made in Gosford. Continuing up George Street, you come to the shopping district where you can browse through the shops or stop for refreshment. Your tour of Morpeth finishes at magnificent Closebourne House, built in 1826 by Lieutenant Edward Close.

Read the text below and answer Question 9-13

CLASSIFIEDS
BUSY PHARMACY in Eastern Suburbs urgently needs energetic, friendly assistant. Experience required, driver’s licence helpful. Ability to deal with the public essential. Great job for the right person. Apply in writing to P.O. Box 236, Elmdale South 2987. CHILDMINDING Responsible teenager wanted to mind two school-age children Mon. to Fri. 3pm to 6pm. References necessary and experience with young children preferred. Phone 9776 5489. SALES Tired of selling all day with little to show for it? Looking to improve your sales skills? We can brush up your selling performance so that every potential customer is a sure sale. Contact Eric on 0412 425 789 during business hours for any queries. ADMINISTRATIVE ASSISTANT required for busy publishing company. Word processing skills an advantage. Must be willing to work flexible hours and in different sections of the company. Apply in writing, naming two referees, to Recruitment Division, Wall and Fixture Press, P.O. Box 375, Dunsmore 2777. EXPERIENCED WAITER required for exclusive city restaurant. Lunches and dinners. Good appearance essential, plus knowledge of Japanese an advantage. Phone 0408 233 188 after 5pm for interview. ARE YOU a bright, cheerful person? Do you enjoy creative work? Are you willing to work hard in a very pleasant environment? If so, Beecroft Hearts and Flowers, a busy florist and gift shop in a major shopping centre needs you. Experience isn’t necessary but a driver’s licence is. Contact Ellen, 0422 123 766 after 7am. ... For all your Classified Advertising phone 97976666 Classifieds get results!

Reading passage 2

Read the passage below and answer Questions 14-22.

NUMERACY CENTRE

Many business and marketing courses require a knowledge of introductory statistics, computing or mathematics. If you feel inadequately prepared for your course, you can get help from the Numeracy Centre, which offers FREE help in mathematics and statistics. Grab a timetable from the Centre and drop in when it suits you.

COURSE A

COURSE B

For those students doing marketing courses and other courses requiring statistical analysis, there is the Bridging Course in Statistics for Marketing. This course introduces ideas in elementary statistics to provide a starting point for further developments in statistical skills later on in other courses. The course is run in sessions of three hours, in the form of a one-hour lecture followed by a two-hour tutorial. Examples will be drawn from reference books. The tutorials will be interactive where possible (e.g. drawing random samples from the population of numbered cards in class) with hands-on experience of data manipulation using MINITAB on a bank of PCs.

COURSE C

Statistics for the Practitioner is slightly different to the previous course, which must be completed before this course. This course is largely non-mathematical. It will instead concentrate on the interpretation and application of statistics rather than on computation. The statistical package MINITAB will be used as a teaching tool. This course will be conducted over two days in the form of workshops and small group discussions, with a strong emphasis on hands-on experience of data manipulation using computers.

COURSE D

Another course of interest to many students is this refresher Course in Basic Computing Skills designed specifically for business and marketing. Students who need more practise using and creating graphs, managing table data, setting up spreadsheets or embedding Excel data are encouraged to enrol in this 8-hour course. Students will learn through workshops giving hands-on experience. Course notes and practice files provided.

Read the text below and answer Questions 23-27.

WRITING A RESUME
GUIDELINES A resume is a summary of your skills and abilities, education and employment history, including your experience. It needs to be concise, informative and presented effectively so as to create a good first impression. A good resume can help to open the door for an interview. For an effective resume, six information sections should be delineated. PERSONAL INFORMATION Head your resume with personal details, including your name, address, telephone number(s) and email address. This information is generally centred on the page. CAREER OBJECTIVE Write a career goal statement to define what you want to achieve in your chosen career and the direction you are taking to achieve it. This statement should be placed directly under your personal details. Stating your goal not only articulates to the potential employer that you have given some thought to your future career but how your employment may work to the advantage of both parties. For example, if you have excelled in computer-based technologies, you might state that you are seeking an opportunity to both use your IT skills and further develop them for the advancement of the business or company, ie the potential employer. SKILLS, EXPERIENCE AND ACCOMPLISHMENTS In this section, highlight specific skills and abilities acquired through work experience and which are relevant to the position you are applying for. Demonstrate how you developed them and in what capacity, and how others have benefited from your expertise. Ability to get the job done is what a potential employer wants to see. Include any special accomplishments as well. For example, completing a major project ahead of schedule and to budget is a significant achievement. EMPLOYMENT HISTORY Provide a listing of your work experience, starting from your most recent job, showing each of the following: employment dates, your job title or role, employer's name and location of the company or organisation. Just below this, using bullets, list your main responsibilities or duties, such as the number of people you have managed or supervised, budgetary responsibilities and maintenance of databases. EDUCATION Start by listing your highest level of school or university education and then any training or workplace certificates that are relevant to the job you are applying for. The latter may include leadership training programs or certification in technologies. REFERENCES References are provided so that your credentials can be verified. It is important to get permission beforehand from the referee(s) to be certain they are available and willing to provide a positive reference on your behalf. List each referee's name, job title, name of the company/organisation and contact telephone numbers.

Reading passage 3

Read the text below and answer Questions 28-34.

BUSINESS PLANNING

What is a Business Plan?

A business plan is probably best described as a summary and evaluation in writing of your business idea.

Preparation of a business plan is the first and most important task for the business starter. The plan should include details concerning the industry in which you operate, your product or service, marketing, production, personnel and financial strategies.

What purpose does it serve?

A business plan allows you to think through all the factors of a business, and to solve potential problems. It will identify strengths and weaknesses and help to assess whether the business can succeed. It is a blueprint for starting, maintaining or expanding a business. It is a working plan to use in comparing your achievements to the goals you set. It should provide information required by financial institutions when finance is sought.

How to produce a Business Plan

Step 1: Gathering Information

Gather as much relevant information as possible concerning the industry in which you intend to operate (the number of businesses already operating, the size of their operations and where they are located). Use books, industry associations, and existing business owners to help you.

Collect all possible information regarding the market/s you are aiming for (who buys, why do they buy and what are the key features the customer looks for).

Learn all you can about the product/s or services you intend to produce, distribute or offer.

Step 2: Analysis

Read over all the material you have collected and decide what is relevant to your business idea. You may have to modify your idea depending on what your research shows. The key question to ask is:

'Can you design a business that will earn enough to cover costs and pay a wage and reasonable profit to you as the proprietor?'

When Steps l and 2 are completed, you should have decided if there is a market for your product or service which is large enough and sufficiently accessible to make your new business financially worthwhile. Now you are ready to commit your plan to paper.

Step 3: Strategy Formulation

Decide how the business will operate. You should describe how the business will be managed and the staff and organisational structure that will be in place. Diagrams may be useful to show how these areas will work. Don't forget to include the areas of responsibility for each member of staff. This is especially important if some of your staff will be family members.

There are three further parts that go together to make a comprehensive business plan:

• A Marketing Plan, which includes location, method of selling, packaging and pricing. In all these areas you must be aware of consumer trends to make sure that your business does not become outdated or irrelevant.

• An Operational Plan, which describes the day-to-day running of the business. You should include supply sources, cost and quantities of materials, processes, equipment and methods of extending the services or products offered.

• A Financial Plan, which is a master budget for the operation and includes:

- cash flow forecast

- balance sheet

- profit and loss statement

- sources of finance

- sales forecast and target.

The financial aspects of the plan are most important and you should develop or access financial skills to make sure this part of your plan is accurate and realistic. Don't forget set-up costs and the money needed to see you through an initial period of low cash flow when calculating your first year's budget.

Update your Business Plan

Nothing remains constant in business: circumstances change, markets change, fashions change, methods change.

From time to time you must check your sources of information and reassess your business plan. What is relevant when you start is not necessarily so in five years' time. You may also need to revise targets and budgets if external factors (such as interest rates) vary.

Keep your information up-to-date and be prepared to change as circumstances demand. A business plan should be thought of as flexible, not fixed. If you use these steps to develop a business plan, changing it according to circumstances, you will be well on the way to a successful business.

NEW

Master IELTS General Training Volume 1

Part 1: Question 1 - 13

Part 2: Question 14 - 27

Part 3: Question 28 - 40

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Tips for improving your ielts score

How to Do Flow Chart Type of Questions in IELTS Listening?

Questions 1-5

Questions 6-8

Questions 9-13

Questions 14-17

Questions 18-22

Questions 23-27

Questions 28-34

Questions 35-40

PRODUCING A BUSINESS PLAN

ANALYSE INFORMATION

READING PASSAGE 1

WHERE TO STAY, ACCOMMODATION

A. COUNTRY COMFORT INN, HUNTER VALLEY

B. SIESTA MOTEL

C. ENDEAVOUR EAST MAITLAND MOTEL

D. ESKDALE COUNTRY COTTAGES

Read the passage below and answer Question 6-8

Read the text below and answer Question 9-13

CLASSIFIEDS

Reading passage 2

NUMERACY CENTRE

COURSE A

COURSE B

COURSE C

COURSE D

Read the text below and answer Questions 23-27.

WRITING A RESUME

GUIDELINES

CAREER OBJECTIVE

SKILLS, EXPERIENCE AND ACCOMPLISHMENTS

EMPLOYMENT HISTORY

EDUCATION

REFERENCES

Reading passage 3

BUSINESS PLANNING

What is a Business Plan?

What purpose does it serve?

How to produce a Business Plan

Step 1: Gathering Information

Step 2: Analysis

Step 3: Strategy Formulation

Update your Business Plan

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