Answer Keys:
Many candidates find the True/ False/Not Given question one of the most challenging tasks in the Reading test. This lesson gives you tips on...
Review & Explanations:
Write ONE WORD AND/OR A NUMBER for each answer.
Car Rental Inquiry
Example
Nationality: American
Contact number: 1
Send written quote by: 2
Price for renting: 3 daily
Special requirements for the room:
• an extra 4
• most important facility: 5
Extra equipment:
• they should have a 6
• as well as a 7
Pick them up from the 8
The caravan driver’s age: 9
The registered licence issued in: 10
The audioscript clearly states the phone number is 04196570156, which matches the answer. "Woman: I’m Caroline, that’s C-A-R-O-L-I-N-E, and my telephone number is 04196570156."
The audioscript confirms that the woman prefers to receive the quote by post, aligning with the answer.
"Woman: The latter, please! I’m afraid I’d prefer to read it on paper."
The audioscript mentions a rental price of $39 per day, matching the answer.
"Man: ...will cost you $39 per day."
The audioscript specifies adding an extra bed as a special requirement, aligning with the answer. "Woman: ...So can we add another bed?"
The woman states that a kitchen is the most important facility, which matches the answer.
"Woman: For the facilities, I think a kitchen is the most important..."
The woman requests a heater, which is noted in the audioscript aligning with the answer.
"Woman: Well, I need to have a heater..."
The woman asks for a microwave, matching the information in the audioscript.
"Woman: ...and a microwave of course."
The audioscript indicates they wish to be picked up from the airport, which is not provided in the initial matches list.
"Woman: ...we’d better be picked up from the airport..."
The driver's age is 49, as stated in the audioscript, which is consistent with the answer.
"Woman: Well, that would be me, Caroline, and I’m 49 years old."
The audioscript indicates the registered license is from Australia, but this is provided in the matches list.
"Woman: ...but I’ve also got one in Australia..."
Source 1
Source 2
Man: Hello, First Choice Car Rental! How may I help you?
Woman: Oh, good morning. Um, I’m calling for some information about your car renting services. I’m an American (Example), and I will be going on a family holiday to your city from Ohio next month.
Man: OK. no problem. It’s our pleasure to serve you. Could you please tell me your name and contact information first?
Woman: I’m Caroline, that’s C-A-R-O-L-I-N-E, and my telephone number is 04196570156 .
Man: OK. I’ve got that. And how can I send you our quotation, if you are satisfied with our arrangement? Is email all right, or should I send it by post?
Woman: The latter, please! I’m afraid I’d prefer to read it on paper.
Man: That’s no problem.
Woman: I’m considering renting a caravan for a week, but I don’t really know the price range for it, since I haven’t rented any car through that method before. I think it should be within my budget of $50.
Man: You know, we have various caravans at different renting prices, according to the class of vehicle, facilities inside, mileage, etc. I’d recommend the ‘Explorer’, taking your budget into consideration, which is of good value and will cost you $39 per day. Is that OK?
Woman: Of course, that’s fine for me! I know the ‘Explorer’. That could save me $11 each day! You know a family holiday will be costly. That van is perfect!
Man: I’m glad that you like it. So do you have any particular requirements about your room in the van?
Woman: Um, how many beds are there?
Man: One twin bed.
Woman: But there are three of us, my mum. daughter and me. So can we add another bed?
Man: No problem.
Woman: For the facilities, I think a kitchen is the most important , and of course the stove.
Man: In our vans, such as ‘Explorer’, there are all the basic bedding materials you need, like pillows and blankets, as well as some equipment for daily life. And many things can be added into your room according to your needs, such as a coffee maker.
Woman: Well, I need to have a heater, in case it’ll be cold at night, and a microwave of course.
Man: All right, I’ve taken notes of all these things. Actually, all our vans should be taken from our company, which is not too far from the city centre, so we can pick you up from the centre for free. Is that OK?
Woman: Oh, I’m afraid we’d better be picked up from the airport, as we are foreigners in your country and not familiar with the transport system. Is that alright?
Man: Yes, it is no problem. With that comes the information for the insurance. I need the driver’s name and age.
Woman: That is my daughter Chris, who is 19, the youngest driver amongst us three.
Man: I’m sorry, but our company only accepts caravan drivers aged 25 or over, according to our regulations. So...
Woman: Well, that would be me, Caroline, and I’m 49 years old.
Man: And where was your driving licence issued? I mean the country.
Woman: I’ve got a licence in America, but I’ve also got one in Australia which is still valid. Is it better for me to register the local one from your country?
Man: Yes, that might be better. So your registration number is...
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