Part 1
Questions 1-3Listen from here
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
| Example | Answer |
| Name: | Jack Dawson |
| Address: | Road, Exeter |
| Postcode: | |
| Telephone: | work: home: 798662 |
Questions 4-6Listen from here
Choose the correct letter, A, B or C.
Questions 7-10Listen from here
Part 2
Questions 11-16 Listen from here
What is customers’ attitude towards the following services?
Write the correct letter, A, B or C, next to questions 11-16.
11. a free gift
12. a driver for an extra fee
13. a package service
14. updated car models
15. a discount
16. a new branch company
| A. | They are very interested. | |
| B. | They might be less interested. | |
| C. | They are not interested. |
Questions 17-20Listen from here
Choose the correct letter, A, B or C.
Part 3
Questions 21-25Listen from here
Choose the correct letter, A, B or C.
Questions 26-30Listen from here
Complete the summary below.
Write NO MORE THAN THREE WORDS for each answer.
Major Problems of a Company
Since the company opened, there have been many problems with employment, but there is no He needs to find a venue for financial training. It is very hard to run an organisation and the is of great importance to staying organised. To enhance the organisation skills, there is a section on in the library where some valuable books can be found. In addition, the library contains some useful resources, such as a collection of documentaries on personal organisation, the literature on , and the articles on the
Part 4
Questions 31-40Listen from here
Complete the notes below.
Write NO MORE THAN TWO WORDS for each answer.
CLIMATE AND ARCHITECTURE
• Cases and examples are from practice conducted in as well as rural areas.
Acid rain
• The chemicals have devastating effects on the architecture.
• The government try to reduce the negative effects.
• Funds have been received from a .
• experience lower levels of acid in damaging pollutants.
• In recent years, Alter Project focuses on the buildings made of
Pollution
• One of the main sources of pollution is from the construction industry.
• is used to reduce pollution in Sky Tower.
• Construction is affected by the increased in winter.
• Humidity affects the buildings whose grain can be condensed by moisture from the air.
Building & Technology
• Ground conditions can be a problem when the density of the is wrong.
• Architects can now monitor the of buildings.
• The government should make for the architects.